Customer Success Stories
How a 30-year PR agency hit 100% daily coverage and detected crises 90% faster with dima
5x
More clients handled
90%
Improvement in early crisis detection
100%
Daily coverage accuracy
A leading Egypt-based PR agency with over 30 years of experience, serving multinational clients across industries
Industry
Public Relations & Communications
Type
Agency
HQ
Egypt
Struggling to Keep Up with the Noise
For a leading PR agency in Egypt managing multinational clients, media monitoring had become overwhelming. Mentions slipped through the cracks, daily reports took far too long to prepare, and without early warnings, crises often escalated before the team could act. The stress was constant and client confidence was at risk.

Shifting from manual monitoring to Arabic-first intelligence
With dima, the team gained a new rhythm. Thousands of media sources from TV and news outlets to social media chatter, were tracked around the clock. Articles were automatically summarized and translated, sentiment became clear at a glance, and real-time alerts signaled risks before they spread. What once took hours now happened in minutes. Productivity increased, costs decreased, and coverage accuracy improved, allowing the agency to serve more clients efficiently.

Turning Risks into Trust
With early crisis detection and automated reporting, the agency shifted from reactive to proactive. They could spot risks before they escalated, respond swiftly, and preserve their clients’ reputations. Clear, data-rich reports strengthened transparency, supported smarter decision-making, and ultimately built greater trust with clients.
MORE CASES
- Customer Success Stories90%Improvement in early crisis detection
How a 30-year PR agency hit 100% daily coverage and detected crises 90% faster with dima
A leading Egypt-based PR agency with over 30 years of experience, serving multinational clients across industries
Read more
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