How Arabic conversations, sentiment, reputation signals move and what teams should do next.
FeaturedIn home appliances, your relationship with the customer does not end at the receipt. Reputation is built after it: warranty, service, delivery, support, and how a complaint is resolved.
15 articles covering Social Listening & Brand Reputation for teams working across MENA and the GCC.
In home appliances, your relationship with the customer does not end at the receipt. Reputation is built after it: warranty, service, delivery, support, and how a complaint is resolved.
When a customer in Riyadh or Dubai asks an AI assistant for the best option in your category, it names a few brands and drops the rest. Most companies have no idea whether they are on that short list.
Every day, customers talk about products and services on social media.
If your brand was mentioned a thousand times in one week…
Today, managing social media accounts is no longer limited to publishing content.
.png%3Falt%3Dmedia%26token%3D18e6a67c-8f10-4950-9330-49cd8c36557a&w=3840&q=75)
See what customers say after the sale in Egyptian Arabic, catch complaints and reputation risks early, and protect repeat sales. Request a demo.
Today, the work of marketing agencies is no longer limited to content creation or campaign execution.
The GCC market today is no longer defined only by numbers or purchasing power. It is a market with its own character and nuances that differ from anywhere else.
You can spend hundreds of thousands designing your website or app and hire top developers, but the final judgment is always in the hands of the user.
In a hotel, there are stories every day. A guest files a formal complaint, the issue is resolved quickly, and the team feels at ease. Internally, operations seem smooth, and reports indicate everything is running well.
In today’s fast-paced, social-media-driven world, any negative comment about your restaurant can be seen by thousands of people before you even have a chance to respond.
Color has become a message, and shape has become a word. Today, many people no longer need to mention your brand name. A color or the shape of a logo is enough. This is the real challenge of visual monitoring.
Keep reading across dima's media intelligence library.
See what dima finds in your own brand, your own competitors and your own dialects, before you commit to anything.
Live in 48 hours.
