How a 30-year PR agency hit 100% daily coverage and detected crises 90% faster with dima

5x

More clients handled

90%

Improvement in early crisis detection

100%

Daily coverage accuracy

A leading Egypt-based PR agency with over 30 years of experience, serving multinational clients across industries

Industry

Public Relations & Communications

Type

Agency

HQ

Egypt

Struggling to Keep Up with the Noise

 

For a leading PR agency in Egypt managing multinational clients, media monitoring had become overwhelming. Mentions slipped through the cracks, daily reports took far too long to prepare, and without early warnings, crises often escalated before the team could act. The stress was constant and client confidence was at risk. 

Shifting from manual monitoring to Arabic-first intelligence

With dima, the team gained a new rhythm. Thousands of media sources from TV and news outlets to social media chatter, were tracked around the clock. Articles were automatically summarized and translated, sentiment became clear at a glance, and real-time alerts signaled risks before they spread. What once took hours now happened in minutes. Productivity increased, costs decreased, and coverage accuracy improved, allowing the agency to serve more clients efficiently. 

Turning Risks into Trust

With early crisis detection and automated reporting, the agency shifted from reactive to proactive. They could spot risks before they escalated, respond swiftly, and preserve their clients’ reputations. Clear, data-rich reports strengthened transparency, supported smarter decision-making, and ultimately built greater trust with clients.

The agency struggled with gaps in media coverage, time-consuming report generation, and the high costs of maintaining full coverage. Without an early crisis detection system, risks often escalated before they could respond.

Implementing dima into workflows for early crisis prediction, 24/7 regional media coverage across channels, and seamless automated reporting.

Scaled to handle 5x more clients, achieved 100% daily coverage accuracy, and detected crises within minutes instead of days and generated PR reports in minutes instead of hours

Used Solution:


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